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Error sending reply

  • December 14, 2018
  • 5 replies
  • 23 views
G
Apprentice

Hello,

In one specific ticket, unable to send reply and the message is "Your previous response is still being sent. Try again in a few seconds."


I try to discard reply and create again, even after logout/login and restart of browser : same message.

    This topic has been closed for replies.

    5 replies

    M
    Community Debut

    Same problem, here, that's pretty annoying because it's impossible to send the reply !

    S
    Community Debut
    • sar
    • Community Debut
    • December 14, 2018

    Hi
    We're seeing this too, also on one specific ticket.

    image

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello,


    There was a temporary glitch that caused this issue. Are you still seeing this error on the ticket page? If yes, please let us know.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    G
    Apprentice

    Seems to be resolved

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Thanks for the confirmation, @Guillaume.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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