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Having issues getting the feedback widget working.

I have a small business office 365 account that has a default website that is hosted on sharepoint.

I add the widget code into a html box, when I try to add it I get the a popup below



I click ok, but nothing shows.

The defer="defer" is added into the first line


<script type="text/javascript" src="http://assets.freshdesk.com/widget/freshwidget.js" defer="defer"></script>


I don't know html, so I am at a loss as what to do.

Any help would be much appreciated. 


Hey Ron, 


Thank you for reaching out to us through our forums. 


Can you please give me your website address where you are trying to use the feedback widget, so that I can take a better look at this?


Looking forward to your reply.


Anna