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Feedback widget incorrectly displayed on IE10

  • March 15, 2013
  • 5 replies
  • 43 views
A
Apprentice

When you use the feedback widget on a website viewed in IE10 (Windows 8 standard browser) it is horizontally rotated instead of vertically which is incorrect.   Would you be able to fix this?


Also, using the widget on the right hand side does not display correctly in IE10 either.


Thanks

A


    This topic has been closed for replies.

    5 replies

    D
    Apprentice
    • daniel.kim
    • Apprentice
    • March 28, 2013

    Can we please fix this issue??? Here's a screenshot... okay. It won't let me attach a png file... Another issue I guess...

    annapoorna.venketaraman
    Skilled Expert
    Forum|alt.badge.img+8

    Hey Andy,


    I have notified our team about this issue and they will be fixing it soon. Thanks for writing to us here. 


    Daniel, Are you facing the same issue as Andy?



    Head of Community
    G
    Community Debut
    • gabriel
    • Community Debut
    • May 30, 2013

    I am also having a problem with this


    please check the screenshot to see the bug.


    I hope this will get fixed for we are on live already.


    thanks.

    untitled-1_12331.jpg
    B
    Community Debut
    • bflorian
    • Community Debut
    • January 30, 2014

    I am also having this problem; is there a fix by now?

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello,


    Sorry that we have missed to update this thread for a very long time. Since then, we had modified the layout of the feedback widget and it is displayed as expected when loaded on IE10.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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