Visit Freshworks.com Visit Freshworks

Groups
Events
Product Updates
Insiders Program

Freshworks Developer Refresh - Unleashing the power of AI for Enhanced Developer Experience

(Wed, 6 Dec, 9:00 am)

Community
Using Freshdesk
Archives - Freshdesk
Forward via API

Forward via API

6 years ago
7 February 2017
1 reply
44 views

paolo.servadei
Apprentice
0 replies

With the API can reply to ticket or insert a note, but I can not forward

It is correct?

Many thanks

Like
Quote
Share

This topic has been closed for comments

1 reply

Oldest first

Newest first Best voted

rohit.eddy_old
Contributor
120 replies
6 years ago
7 February 2017

Yes, that's correct. We currently do not support forwarding a ticket via API.

Like
Quote

Join the Community

Already have an account? Login.

Social Login

or sign up below

Username *

Business Email *

Name

(Private)

Only you and moderators can see this information

Company

(Private)

Only you and moderators can see this information

Designation *

Referral URL

Country *

Password *

By clicking “SIGN UP”, I understand that Freshworks will process my personal information in accordance with its Privacy Notice (https://www.freshworks.com/privacy/) and consent to receiving marketing communications related to Freshworks’ business, services, and events. I can unsubscribe from these communications at any time.

loginBox.register.email_repeat

Sign in to the Community

No account yet? Create an account.

Social Login

or sign up below

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.