Hello,

I wrote a library for freshdesk api v2 for my self usage. It's named GasFreshdesk - https://github.com/zixia/gas-freshdesk

var MyFreshdesk = new Freshdesk('https://UR.freshdesk.com', 'TOKEN')





var ticket = new MyFreshdesk.Ticket({


  helpdesk_ticket: {


    description:'A description'


    , subject: 'A subject'


    , email: 'you@example.com'


  }


})





ticket.assign(9000658396)


ticket.note({


  body: 'Hi tom, Still Angry'


  , private: true


})


ticket.reply({


  body: 'Hi tom, Still Angry'


  , cc_emails: 'you@example.com' 


})


ticket.setPriority(2)


ticket.setStatus(2)





ticket.del()


ticket.restore()





Logger.log('ticket #' + ticket.getId() + ' was set!')

If there's anybody use google apps script with Freshdesk, it might be help.

:)