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Freshfone Caller location

  • April 21, 2015
  • 1 reply
  • 22 views
M
Contributor

When a caller is from an international area the system does not recognise the area codes correctly and gets them wrong such as Illinois for calls from the United Kingdom


Conversation with +144779596XXXX (IL, US) and Connie XXXX (+1772324XXXX)


This seems to happen on most if not all international calls.

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    1 reply

    annapoorna.venketaraman
    Skilled Expert
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    Matthew,


    Sorry for the delay in getting back to you.


    Are you still facing issues where the location is wrongly identified on an incoming call in Freshfone?


    Anna


    Head of Community
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