Skip to main content

When a caller is from an international area the system does not recognise the area codes correctly and gets them wrong such as Illinois for calls from the United Kingdom


Conversation with +144779596XXXX (IL, US) and Connie XXXX (+1772324XXXX)


This seems to happen on most if not all international calls.



Matthew,


Sorry for the delay in getting back to you.


Are you still facing issues where the location is wrongly identified on an incoming call in Freshfone?


Anna