Get count of tickets by API

  • 22 July 2016
  • 3 replies


I am trying to get the count of total/open/closed tickets by API but i cannot find any information on the API doc.

Can you advice me?

Thank you,


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3 replies

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Hi Jean-Philippe,

There are a few default views that can give you total count:

all, open, overdue, due_today, on_hold, new, new_and_my_open, my_groups_open, my_overdue

An example call:

This information is from:

I hope that helps.


I'm currently also struggling with this. There seems to be info at "", but I can't find a listing of the possible view names. "Open" and "All" work.

Thank you I will do it with that :)