"contacts.json/"+ urllib.urlencode({"query": "mobile is %s" % contact_number })
Pls let me know when I get this kind of error while accessing contact list.
Getting error while searching contact in freshdesk
This topic has been closed for comments
Hi Kuldeep,
Please double check to make sure that the query format is correct. I see a few discrepancies. I am including the relevant section from our API docs.
/contacts.json?query=<condition>
Example:
/contacts.json?query=email is user@yourcompany.com
[Note: Do an url encode of the query string]
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.