I have been getting this message every time I change the status of a ticket. Does anyone know what this means or how to fix it.? I am new to Freshdesk and am still figuring my way around.
Getting message: something went wrong while loading time logs
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Same thing here - we're also getting tickets re-apprearing once they've
been resolved and effectively resubmitting themselves about a day
later.
+2I am also getting this for the last 2 days when trying to reply to a ticket.
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