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Hi,

When submitting a time entry to Harvest using the Harvest widget in Freshdesk, any apostrophes in the comment text will cause fail. 
I don't know if this is the case for any other special characters.

Regards,
Fintan
Hi Fintan,

Let me analyze this and update you soon

regards
Vijay
Hi,
Any update on this?

Thanks,
Fintan
Hi Fintan,

Sorry for not updating in the forum, we have fixed this and we have also made some changes to the Harvest API, so that Non-Admins can also add time entries. We hope to bring this out in the next update in 1-2 weeks time

regards
Vijay