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Having problems to get access_token %= access_token %

  • August 1, 2017
  • 5 replies
  • 50 views
A
Contributor

Im trying to get the access_token, but the  <%= access_token %> seems to keep that way. Without change

https://developers.freshdesk.com/docs/oauth/

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    5 replies

    T
    Contributor

    Hi Axel,


    I will have this checked and get back to you soon. Thanks for your patience.



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    Thriyambhakesh Ravi

    Technical Account Manager, Freshdesk
    p : +61281884692
    e : thriyambhakesh.ravi@freshworks.com



    aravind.sundararajan
    Skilled Expert
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    Hello Axel,


    Sorry that we have kept this thread unattended for a very long time.Have you been able to workaround this issue? Please let us know in case if you're still looking for some help.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    P
    Contributor
    • preethi.kr
    • Contributor
    • October 18, 2017

    Hey guys,


    Any update with this? I'm facing the same now.

    A
    Contributor
    • amonroy
    • Author
    • Contributor
    • October 19, 2017

    Yes.

    Mahesh Siva S T explain this to me: 

    The substitution of access_token happens at the server side(on freshdesk server), console.log will not make any substitution.

    When you use $request and token substitution using <%= %> in your headers, it should work.


    So to check if the token was accessing right I made an endpoint on my API to check if it was correct


    A
    Contributor
    • amonroy
    • Author
    • Contributor
    • October 19, 2017

    The substitution of access_token happens at the server side, console.log will not make any substitution.

    When you use $request and token substitution using <%= %> in your headers, it should work.



    So I created an endpoint in my API to see if the token was getting correctly. 

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