How do we bulk merge 5 tickets? | Freshworks Community

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How do we bulk merge 5 tickets?

How do we bulk merge multiple tickets at once? For example, one clients sends 5-8 emails with 6 photos each (due to his email limitations) and we need to bulk merge instead of one by one.

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Hi Saksiri

As of now you can merge tickets one by one from the Tickets page -->> Merge option.

We will bring support for multiple merge soon

regards
Vijay

Hi,

It is now possible to merge multiple tickets from the ticket list view. Here's a snapshot of the option :

Cheers!

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