How to change text of the Auto-Reply email?

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How to change text of the Auto-Reply email?

Hello! I would like to know how to change the message in the email of when a person sends an email to the support. (Basically, the email telling them their support ticket number). If someone could help me that would be wonderful!

Thanks,

Dominick

Page 1 / 1

Hello Dominick,

Sorry about the delay in updating this thread. You could modify the content of this auto mail under Admin > Email notifications > Requester notification > New ticket created.

Hope this helps!

Cheers!

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