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How to forward only the alias (eg. info@mycompany.com) ?

  • November 5, 2017
  • 3 replies
  • 65 views
I
Apprentice

Hi,


I am new to Freshdesk. Trying to set up an auto forwarding rule. I use G Suites. How do I forward only the emails sent to my alias (info@mycompany.com), and not the emails sent to my actual email address? (eg. myname@mycompany.com)?


Thank you.

Anthony

    This topic has been closed for replies.

    3 replies

    aravind.sundararajan
    Skilled Expert
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    Hi,


    Perhaps, you can try setting up a filter in G Suite to forward only specific mails. To learn more about this, please give a read on the topic here : https://support.google.com/a/answer/2707558?hl=en


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    I
    Apprentice
    • info_16370
    • Author
    • Apprentice
    • November 6, 2017

    that does it!  Thank you!

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Glad that it helped :) Happy Freshdesk-ing !


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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