Hi Claude,
I am glad that you find the new Forums layout sleek and accessible on a smartphone. Did you try the new moderation feature?
There is no way to roll back to the old view of forums. I understand that you manage an entire category with multiple forums under it. Could you elaborate a bit more on what convenience the older design gave you? I will definitely try to make something work for you.
Regards,
Pallavi
Thank you for your quick reply, Pallavi.
I haven't tried your new moderation feature, but I believe the other agents who are in charge of replying to tickets may have. There's less spam on the forums, so for the time being, I prefer not to moderate, and then use the "mark as spam" feature if needed.
About the old view: you can - and I can when I'm not logged in - see something like it in
http://support.amara.org/support/discussions : 4 boards, with 6 most recent topics shown for each, followed by a link to the other topics of the board.
In the old interface, when I was logged in as agent, I saw something similar, tough with different colors and the last topics by stricter chronological order, in
http://support.amara.org/discussions/ or in
http://support.amara.org/discussions/6573.
Now, when logged in,
http://support.amara.org/discussions/6573 only gives me the links to the 4 boards, without any topics, and
http://support.amara.org/discussions/ only a list of all recent topics, ordered chronologically. I just liked the old view that was like what users saw, but if there's no way to roll back to it, I'll just log out to view the topics, then log in to reply.
Best,
Claude
