Jira Plus Plugin not update status on FreshDesk

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Jira Plus Plugin not update status on FreshDesk

Hi,

I have instaled the Jira Plus Plugin on FreshDesk, but it don't update the freshdesk ticket status on i update the status on jira.

Follow in atachmment a video to show this problem.

Thanks.

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Hope you got this fixed Gabriel, if not I made some more detailed notes for another user here:

https://support.freshdesk.com/support/discussions/topics/312161

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