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Jira Plus Plugin not update status on FreshDesk

  • May 3, 2019
  • 1 reply
  • 71 views
G
Apprentice

Hi,


I have instaled the Jira Plus Plugin on FreshDesk, but it don't update the freshdesk ticket status on i update the status on jira.


Follow in atachmment a video to show this problem.


Thanks.

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    I
    Contributor
    • ian_14285
    • Contributor
    • July 22, 2019

    Hope you got this fixed Gabriel, if not I made some more detailed notes for another user here:

    https://support.freshdesk.com/support/discussions/topics/312161

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