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Hi


Our Freshdesk Knowledgebase (https://ourdomain.freshdesk.com/support/home) doesn't show up on search engines such as Google.


After reading some support articles, I tried https://ourdomain.freshdesk.com/support/sitemap.xml, but I get a page saying "The page you were looking for doesn't exist".


Is there something I should be doing for search engines to view our site? Is this something only available for paid plans?


Thanks






Hi Jacov,


This could be due to the meto tag being added. Are you still facing the issue?

Please write to support@freshdesk.com and one of support engineers will have the issue resolved for you.

Thanks!

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