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Besides the floating button, is there a way we can use a common weblink to get the widget window to appear?

Thanks!

Hi Mario

 

You can try “Freshdesk.show()” to call the widget using your own link.

Eg.
<a href="javascript:FreshWidget.show();">Your link</a>

 

regards

vijay

Thanks! Is it possible to use that link without having the widget hanging around?

Hi Mario

 

If you are referring to the button, just give a Negative offset of -100px and it should not show up in your page. You can specify any other Button or Link in the tag I've specified above.

 

regards

vijay

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