Skip to main content
Visit Freshworks.com Visit Freshworks

Is it possible to list customers filtered by a domain?


I would like to check if a company already exists before adding the company again with a slightly different name.  


For example say I have the following records to add into FreshDesk...


1] companyName('Mercer Inc.'), companyDomain('mercer.com')

2] companyName('Mercer'), companyDomain('mercer.com')


I want to be able to query FreshDesk to see if a company already exists with the company domain of 'mercer.com' - otherwise I am going to have a duplicate company record in Fresh Desk.


Paul,

We do not have API to filter customers by domain. This being a valid request, I added it to our internal backlog of feature requests. Although I do not have an ETA on this feature now, I will update this thread once we make any progress on this feature.

Subhash.

 

Terms of Use