When merging tickets, the customer's other tickets would automatically appear. With Mint I have to search for the tickets myself using customer info. Why is this harder to do now?
Merge in Mint
This topic has been closed for replies.
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.