Switched to Mint and I'm seeing a warning exclamation against most of my contacts when in ticket view
The client definitely is a member and is the primary contact and it doesn't happen in the old classic view
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Hello,
The association seems to be right when viewed from the old UI but throws up an error on the MINT interface. Is this happening only for this particular contact?
Can you try linking the contact to the company and see if you're able to do so?
Cheers!
It would appear to be happening for any client
If I click the Company Name - I get the Company, and the Contact showing (the same one that on the previous screen says it's is not assigned)
If I then click on a ticket that that contact has raised the error message disappears.
If I can then refresh the page, the error message reappears.
Hello,
This has been acknowledged as a bug in Mint and the latest update is that the fix will be rolled out in a week or two. Stay tuned!
Cheers!
Hello,
This issue has been fixed with our latest release. Detailed release notes available here -> 5th July - Release notes
Cheers!
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