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In the past few days, I've been unable to use the mobile site to manage and reply to tickets. When I try to change a ticket, I get a message saying "correct the errors", although there are no errors in the form.

When I try to send a reply, after clicking "Send" the page goes gray for a moment, then it becomes usable again, but the message is not sent. If I click on "Send" again, a message saying "Login required" appears. I go back to the home page, log in, reach the ticket, try to send a reply, same error, "Login required"



A the above verified with Chrome, Firefox, Opera and Android browser.



It looks like the mobile site loses the session on the way.

Hi

Please the Android Mobile App, in the meantime, we will find the issue and fix it


regards
Vijay