Skip to main content


Closing the modal pro-grammatically in freshdesk app v2 build





I am wondering about this as well. Is there a way to programmatically close the add-on sidebar from within the add-on?




It was an oversight on our part to omit this API. It is now in development. We should have it out in ~3 weeks. Will post an update here once it is live.




Thank You




This API is now live

client.instance.close();


Full details at https://developers.freshdesk.com/v2/docs/instance-api/