When I add a new agent the invitation mail is not sent...
Hello Robert,
Are you still facing issues with your agents not receiving the Agent activation email? Can you please confirm if the email is not in the spam folder of your mailbox?
Please write to support@freshdesk.com and one of support engineers will have the issue resolved for you.
Thanks!
I am having the same issue. I have spent most of the day on chat with people. Can someone help?
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