Skip to main content

None agent changed to Event Performing Agent in rules

  • August 23, 2016
  • 3 replies
  • 59 views
T
Contributor

I just saw that when I have selected the None agent in rules my selection is replaced with Event Performing Agent. This applies to existing rules ( they have changed even though I did not save any changes to them ) and new rules alike.


Despite what I see in my browser, it seems that the rule is working correctly ( i.e. that actually the None agent is set and this is a miss-representation issue ) but I am not completely sure about that.

    This topic has been closed for replies.

    3 replies

    T
    Contributor
    • thanos.massias
    • Author
    • Contributor
    • August 24, 2016
    I see in both my production instance and my development instance that this has not been resolved yet.

     

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello Thanos,


    Thanks for pointing out the UI bug and I am glad to let you know that we've fixed this issue. Can you please check and confirm the behaviour?


    Cheers,

    Aravind.S

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    T
    Contributor
    • thanos.massias
    • Author
    • Contributor
    • August 29, 2016
    Dear Aravind, I can confirm that this has been fixed. Thank you.

     

    Terms of UseAccessibility statement