Skip to main content

 Yesterday Freshdesk suddenly stopped loading properly (has been correctly working for ~2 months).




Freshdesk refuses to load javascript assets now, below a screenshot of my console log. The network tab does not show any requests for the assets.




OS: macOS Sierra 10.12.5


Browser: Firefox 64-bit 56.0.1



image





Hello Tim,




That seems strange as it had suddenly stopped working . We'll move this to a private ticket in order to troubleshoot this further.




Cheers!




*Update from the ticket* :




There was a plugin named *Privacy badger* that prevented some assets from loading up on the browser . 




Cheers!