We have not been getting notifications, and replies are not going out to our customers. Is there something going on with the email system on FreshDesk?
Notification emails not being sent
This topic has been closed for comments
Userlevel 4
+12
Tim,
Our service provider had an unexpected outage on one of their servers but it has been fixed now. We really apologise for the inconvenience caused.
Regards,
Aravind.S
I got this problem again. Would anyone give me an update on this issue?
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.