Hello, I'm just getting to grips with the Freshdesk API. I am trying to write a query to return all tickets within a certain group that are open and am writing this :
r = requests.get("https://"+ domain +'.freshdesk.com/api/v2/tickets/?query="group_id:2043030657256%20AND%20(status:2)"', auth = (api_key, password))
but it returns status 400 when I run it, any idea where I'm going wrong? I can get other API requests working, but i'm clearly doing something wrong with the query request.