Register confirmation

  • 30 October 2019
  • 1 reply

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Hi, I have a question about registering on our portal.

We would like that if a customer signs up he gets a pop-up or something similar with the message that an email has been sent to confirm his email. I searched the internet but didn't find anything about it. Is this possible in Freshdesk?

If it is possible, how can I achieve this?

1 reply


When the users sign up from the customer portal, they will ideally see the message "Activation email has been sent to [emailaddress]".

Attached a sample screenshot for your reference.

If you have a different requirement, please drop in an email to Our support heroes would be glad to assist you further.