Reset Ticket # Counter | Freshworks Community

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16 days ago

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Reset Ticket # Counter

How do I reset the ticket numbers in my account? Created a bunch of test tickets while confirming email was working. Thanks!

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Hi,

Unfortunately, the reset of ticket ID counter is not feasible at this moment. Sorry about that! We'll look into such requests and see if we can provide this option at a later point of time.

Cheers!

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