Reverse Message Order
P.S. I realize I copied the thumbnail from https://support.freshdesk.com/support/discussions/topics/37867 but I didn't feel like taking a screenshot from my tickets then having to blur everything. The thumbnail gets the idea across.
Instructions
1. Download the zip file.
2. Unzip and open the .txt file
3. Copy the code from the file
4. Go to Admin->Integration->Freshplugs in you dashboard and click the new Freshplug button
5. Give a Name and Description to this plug for future reference
6. Select the text box “Show this widget in ticket view page”
7. Copy the code from the .txt file here and click the button "create and enable"
Hi!
It looks like this plugin doesn´t work with Mint version. Is there an update in the near future to support this version? Please! :-)
Regards
Niklas
Hi
Can you help me on how to add app file to heldesk as i don't see any integrations option and also the files attached for download is a txt file.
Nice work on this. Its perfect!
Very handy indeed! Will this work when printing the ticket as well?
Very handy, thanks ! I think this should be standard in Freshdesk. Cheers.
Excellent and works like a charm - Thanks so much
Excellent! Well done. This makes the flow much more intuitive.
Thanks Gabriel,
After unsuccessfully trying to use the script from Freshdesk I tried your solution and it directly worked!
To help other people that want to try this solution, point 4 needs an update. With the addition of the app center this point has to change to:
4. Go to Admin-> Apps -> Custom Apps in your dashboard and click the "New Custom app" button
thanks, this works a treat!
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