we are big users of TAGS. In fact it is critical to our support processes.
BUT the fact that this link doesn't work is really frustrating.
To confirm we'd like to be able to click on the TAG-Link circle to find all tickets with that tag. Same for articles and customers.
I know we could setup a filter but that is too time consuming and leads to filter explosion. This link should really work.
Hello Doug,
The redirection doesn't work on the Mint interface and it has been taken up as a bug. We're looking to fix this bug so that you'd be able to navigate to the list of tickets containing a specific tag, right from this page. I'll keep you posted!
P.S: Moving this to the appropriate forum thread - Report problems
Cheers!
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