- I type "How do I add" and I get no results (see Help Desk.pdf attached)
- I type "add a photo" and I get no results (see Help Desk _ 2.pdf)
- I type "add a" and I get no results (see Help Desk _ 3.pdf)
- I type "add photo" and I get lots of results, including a result at the top that contains the string "add a photo"; this is the same string that returned no results in the first example above (see Help Desk _ 2.pdf)
Above the search box in the support site, our customers are told to "Start typing a question and see answers in real time". This does not work very well. Examples...
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