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Search seems to have stopped working? - URGENT!

  • February 9, 2015
  • 5 replies
  • 37 views
B
Contributor

For some reason, there is suddenly no results when searching for anything.  Also when replying to tickets, there are no solutions available to insert.


Any ideas?

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    5 replies

    annapoorna.venketaraman
    Skilled Expert
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    Bradley,


    Really sorry for the trouble caused here.


    We are getting this analysed from our end and will get back to you with a solution as quickly as possible.


    Anna

    Head of Community
    A
    Contributor
    • ajohnson
    • Contributor
    • February 9, 2015

    My search results also are having issues.  When I try and search on a ticket number it finds a ticket with that number in the body, but not the ticket number itself.

    sajesh.krishnadas
    Contributor
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    We had some issues with the search functionality yesterday and it has been fixed. Kindly check whether the search works now and update your status. Thanks. 


    Sajesh

    A
    Community Debut
    • anders.halden
    • Community Debut
    • February 11, 2015
    This is still an issue for us.
    sajesh.krishnadas
    Contributor
    Forum|alt.badge.img+6

    Anders,


    Sorry to know that you are still facing the issue. It would be really helpful if you can create a ticket about this issue so the support team can quickly look into your case. Thanks.


    Sajesh

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