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SSL for widget

  • November 28, 2011
  • 2 replies
  • 34 views
S
Apprentice

Hi,

 

Can we get a secure version of the Feedback widget? The non-https causes errors when used on secure pages.

 

Thanks,

Sam

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    2 replies

    V
    Contributor
    • vijay.shankar
    • Contributor
    • 603 replies
    • November 28, 2011

    Hi Sam,

    Yes, we're working on this. We found the issue to be with the freshdeskwidget.css that points to a non-ssl url. we will fix this and update you

     

    thanks and regards

    vijay

    V
    Contributor
    • vijay.shankar
    • Contributor
    • 603 replies
    • November 30, 2011

    Hi Sam,

    Use this Script for SSL in the Widget

     

    <script type="text/javascript" src="https://s3.amazonaws.com/assets.freshdesk.com/widget/freshwidget.js "></script>
    <script type="text/javascript">
    FreshWidget.init("", {"queryString": "", "buttonText": "Support", "buttonColor": "#ffffff", "buttonBg": "#b73595", "alignment": "4", "offset": "450px", "url": "https://yourwebsite.freshdesk.com", "assetUrl": "https://s3.amazonaws.com/assets.freshdesk.com/widget"} );
    </script>

     

    Please do try and let us know.

     

    regards

    Vijay

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