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Does this happen to anyone else?





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Our customer replies appear like this occasionally.  It's really annoying.





Hello Jeremy,






We understand the frustration and would like to apologise for the inconvenience caused. I have created a support ticket for this case and will help you with the resolution.






Cheers!





It's actually still happening.  This just happened on 12/15:





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Hello Alan,






That's really unfortunate. I have just replied back to the support ticket seeking further information. Please let me know how best I can help you with this :)

Cheers,
Aravind.S



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