Skip to main content


I have an export from Spiceworks that includes replies.  Is it possible to import/create the tickets with the embedded replies with one (or more) API calls?






Here is a sample of what the data looks like for a ticket






{



   "assigned_to": "Scott",



   "Summary":"This is a ticket from Spiceworks",



   "Comments": {



      {



         "body": "This is the first reply",



         "created_at":"2016-01-01 08:00:00"



      },{



         "body": "This is the first reply",



         "created_at":"2016-01-01 08:00:00"



      }



   ]



}





I see an `attachments` property on the ticket object which is an array of objects.  It would be nice if there was a similar object for replies.