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The indicator which shows if anyone is in a ticket, or replying to it, is very slow and should ideally be updated in real-time. 

Hi Viktor


Dev Team is working on improving this module and a permanent fix is in the making. Hopefully it will be out in 1-2 weeks


regards

Vijay

Hi Vijay,


That's great news. Let me know if there's anything I can do to help. 

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