Question

Scheduling tickets with Outlook Calendar.

  • 3 May 2021
  • 1 reply
  • 9 views

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Since this basic function isn’t built-in to one of leading ticketing systems, how are people scheduling tickets with Outlook? 

I’ve asked about Outlook Calendar integration with support chat and via direct email to support@freshdesk.com. Freshdesk has not provided a response.   

There’s not even a ‘calendar’ tag available in this forum. Are people just not using calendars any more? How to you schedule your day and week? 


1 reply

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Anyone know how I can get actual support from Freshdesk on this? I can’t overstate the importance of getting this to work. 

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