Question

Todo - not sending out email

  • 4 September 2021
  • 1 reply
  • 26 views

All of a sudden my TODO reminders are no longer working out of Freshdesk.  I contacted Freshdesk support and they are saying it is not there issue as the error is on my side.  All other email from Freshdesk is sent and received via the same email set up.  

 

This is the a screen shot of the error, and I am using, G Suite as my email provider.

 

 


1 reply

Userlevel 5
Badge +12

Hello @rob_18893, it looks like the error message is being thrown from your server. We do understand that other mails are going out fine. The error message ‘SMTP error while sending email 451 4.3.1 Mail system full’ appears when there is an issue with the storage space as elaborated here

 

Can you once try out the solutions mentioned in this post and see if that helps? I’ll also check with our support team to see how we can bring this to resolution. Thank you!

Reply