Igel thin client

  • 8 December 2021
  • 1 reply

Userlevel 1
Badge +2

Hi everyone

Did anyone manage to discover Igel thin clients to the Freshservice assets? If so, would you mind sharing how?

Thank you.

1 reply

Userlevel 4
Badge +6

Hi @alephtaph Our Discovery probe does not support discovery of thin clients. Though the probe would discover the device as a hardware device, the properties pertaining to the device won’t be discovered and also would create operational difficulties like creation of duplicate records within the inventory.