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Added two fields (Dropdown) for Major Incident type but i cannot find these fields in Analytics

  • September 9, 2024
  • 2 replies
  • 21 views

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Hello, 

 

Under Field Manager → Type (Major incident), I added two ‘Dropdown’ fields

 

Now, I am looking to pull up these fields in Analytics → a report but they won’t appear… Is there a way to see this or is this limitation in FS?   

Best answer by Yusuf Ahmed

Hi @edward.kim 

 

I'm glad to hear that it's working for you. Sometimes, browser cache can affect functionality, so we suggest trying the event using an incognito window to avoid any cache-related issues.

Feel free to reach out to us anytime if you need further assistance. Wishing you a nice day ahead!

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  • Author
  • Skilled Expert
  • 7 replies
  • September 9, 2024

I am going to try creating a new report and see if it works… It’s odd because other fields are showing. 

 

Edit: Oh this worked! I cloned an existing report and it then showed the new columns


Yusuf Ahmed
Community Manager
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  • Community Manager
  • 123 replies
  • Answer
  • September 11, 2024

Hi @edward.kim 

 

I'm glad to hear that it's working for you. Sometimes, browser cache can affect functionality, so we suggest trying the event using an incognito window to avoid any cache-related issues.

Feel free to reach out to us anytime if you need further assistance. Wishing you a nice day ahead!


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