Hi All
I created Automated tasks, however when I Complete the task, the Task Reopens Automatically…. I am using the SandBox environment.
Question
Why do Automated tasks reopen automatically?
+3Check the Ticket Activity tab.
There may be another Workflow that is causing this.
HI Jim, Thanks, I had a look and can't see any other Task that would reopen completed tasks… And I dont think any Ticket Automator would correlate to my workflow…
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.