Question

Workflow not triggered by Change being updated or created


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Hi,

 

I have a workflow that should be triggered by a Change item being updated or created, but it doesn’t seem to be working.

 

At the moment, the flow should simply trigger a webhook (specifically a Power Automate flow), with it sending some of the form information for further processing.

 

I’ve tried creating a new change and then updating its status, but nothing appears in the Execution Logs page.

 

Any help would be appreciated.


2 replies

Userlevel 2
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Hi @jamurkin 

You’ve posted in FreshDesk, but i guess this problem is related to Fresh Service?

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Hi @jamurkin 

You’ve posted in FreshDesk, but i guess this problem is related to Fresh Service?

Ah, my bad - I’ll delete and repost this in Freshservice’s forums. Thanks!

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