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Fixing the Name column width would make the system far more user friendly.

Each time I look at any table view I have to manually increase the width of the first Name column to view more than a few letters of text, even when there is plenty of empty space and few columns displayed.

Not only this but when you resize it and then try and resize a different column it resets the size of the name column. This is a bug, not a feature limitation.


Hi everyone, 

Greetings from the Freshworks Community! 

The concern with respect to the “Name” column width has been picked up as a bug from our end and the team is working towards the resolution. 

Kindly share your account details at crm-support@freshworks.com and we will keep you informed on the status of the bug fix via email as soon as the solution is deployed. 

I hope this helps. 


Any update on this as columns also do not sort properly alphabetically or otherwise. Ridiculous that columns with static tags are default wider than the name column. I like freshservice, but its perma-beta and not enough good support documentation for existing things while new things roll out.


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