Freshservice Apps for a truly multi-channel employee service experience boost IT Support

Helloo Freshworks Communityy!

Modern organizations utilize multiple channels to deliver seamless IT and business support to their employees. A unified channel experience is the secret sauce to efficient service operations across all business functions.

Join us for this insightful session to see how you can use Freshservice apps like Slack, MS Teams, Genesys, Five 9, etc. to make service delivery available for employees across your most used channels. Utilize the apps to provide employees with an enhanced omnichannel experience and agents with the ability to respond and resolve tickets faster across channels.