Im new to freshdesk, currently implementing our APIs in freshdeck chatbot, is there a way for me to whitelist only freshdesk chatbot IP to access our APIs. cant seem to find the documentation for this.
Question
Freshdesk Chatbot API
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for those wondering, just stop it. these community is pointless. better direct through their support.
+8Im new to freshdesk, currently implementing our APIs in freshdeck chatbot, is there a way for me to whitelist only freshdesk chatbot IP to access our APIs. cant seem to find the documentation for this.
Hello
This is not the experience we like our customers to have. I am following up from my end and hope to have this resolved as soon as possible.
+6Hi
Welcome to the Freshworks Community!
Apologies if we haven’t gotten back on this earlier, I understand you looking for the set of IP’s to whitelist for your API access while implementing bots, can you please DM me your helpdesk URL, we will be providing the information right away through an email.
Cheers!
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