I’m new to this community.
I’m trying to find a solution to the following problem.
We have a SaaS product and using Freshdesk (FD) as our helpdesk system. I’m trying to start-up a community forum on FD but only for paying clients on our SaaS product. I’d like to have them registered and authenticated by our SaaS product accounts rather then google or FB etc.
Is this possible?
We don’t want to have their contacts created in FD due to PII data concerns, just authenticated via our product.
Best answer by KeerView original