Agent of my new group (whosale sales) devides ticket. But new ticket is in default groupe "sales"
How can i do, new ticket will be in the same groupe as agent?
Agent of my new group (whosale sales) devides ticket. But new ticket is in default groupe "sales"
How can i do, new ticket will be in the same groupe as agent?
Hi Dmitriy,
Thank you so much for the response. Can you please share your note on what exactly happened so that our community users can benefit from the same?
Thanks in Advance!
Cheers!
Thank you for answer.
Yes, I already know, why
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